Communication training officers need to be rejuvenated every 2-5 years to retain their effectiveness and passion for the mission!  Our refresher empowers and supports training professionals with a personal assessment of accomplishments to date, as well a review of any struggles.  All roles and requirements of modern trainers will be reviewed.  With the support of […]

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This course encompasses not only the civil and legal repercussions of liability but also addresses the topic of personal and professional ethical conduct.  Topics incorporated include types of 911 liability, […]

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LIMITED TO BEXAR METRO 9-1-1 DISTRICT TELECOMMUNICATORSFor More information click here

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The true first responders in any emergency are the telecommunication professionals, whose primary objectives are to respond to calls appropriately, and ensure victim and officer safety. The Sexual Assault & Family Violence Investigator Course for Telecommunication Professionals (SAFVIC for TCPs) is designed to provide 911 call-takers across the state with the tools they need to […]

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