Call to Conviction is an intermediate-level course designed to equip telecommunicators with the skills needed to effectively assist a human trafficking victim who calls 911. Building on a foundational understanding […]

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Tailored specifically for the public safety sector, this course introduces essential leadership principles that help you build a positive, high-performing work environment. Strive for excellence by becoming an anti-toxic leader […]

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This comprehensive course is designed to provide invaluable training to both newly trained and seasoned Telecommunicators, as well as sworn Law Enforcement personnel. By delving into the intricacies of the […]

This course is designed for individuals responsible for hiring and scheduling staff within their organization. Throughout the program, we’ll explore strategies for attracting and retaining high-quality employees, grounded in national […]

In this immersive course, we’ll explore the vital role dispatchers play in supporting fire and EMS operations. Day one focuses on building a strong foundation: we’ll break down common radio […]