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This course encompasses not only the civil and legal repercussions of liability but also addresses the topic of personal and professional ethical conduct.  Topics incorporated include types of 911 liability, elements of negligence claims, and incorporation of national standards, including the ADA, specifically regarding the TDD.  Next, students will discuss the public expectations of service […]

The true first responders in any emergency are the telecommunication professionals, whose primary objectives are to respond to calls appropriately, and ensure victim and officer safety. The Sexual Assault & Family Violence Investigator Course for Telecommunication Professionals (SAFVIC for TCPs) is designed to provide 911 call-takers across the state with the tools they need to […]

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