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Prerequisites: Students must have successfully completed a formal, instructor-led 40-hour basic telecommunicator training program. APCO Institute’s new Communications Training Officer (CTO) 6th Ed. course provides comprehensive training on the roles and responsibilities of CTOs in running an agency’s training program. The course focuses on performance-based training and management and the need for standardized training with documentation. […]

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PRE-REQUISITES:  ALTHOUGH THERE IS NO PRE-REQUISITE FOR THE COURSE, IT IS RECOMMENDED THAT REGISTRANTS FOR THIS CLASS HAVE SUCCESSFULLY COMPLETED A 40-HOUR FORMAL BASIC INSTRUCTOR-LED TELECOMMUNICATOR TRAINING PROGRAM. COURSE DESCRIPTION EFFECTIVE COMMUNICATIONS IS A CRITICAL COMPONENT OF LAW ENFORCEMENT SERVICE OPERATIONS.  THE TELECOMMUNICATOR PROVIDES THE VITAL LINK BETWEEN CITIZENS AND LAW ENFORCEMENT RESPONDERS. APCO INSTITUTE'S […]

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In this class, through instruction, hands on exercises, and scenario training, you will learn how to set up a peer support team, learn debriefing and defusing skills, suicide awareness, listening […]

This session will discuss the mind set of a domestic violence victim and why they continue to stay in their unhealthy environment despite repeated abuse. You will hear firsthand from […]

In this powerful and immersive full-day course, students will be taken on an emotional journey through the tragic events surrounding the kidnapping, rape, and murder of Denise Amber Lee. Guided […]

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