POWERPHONE SUICIDE INTERVENTION #3517
2025-10-21 08:00 - 17:00 (America/Chicago)
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Deadly Calls & Fatal Encounters #3375 - (October 22, 2025 8:00 am - 5:00 pm)
2025-10-22 08:00 - 17:00
This comprehensive course is designed to provide invaluable training to both newly trained and seasoned Telecommunicators, as well as sworn Law Enforcement personnel. By delving into the intricacies of the risks associated with responding to daily calls for service, we equip our participants with the necessary tools and knowledge to navigate these potentially hazardous situations with confidence and attentiveness.
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Recruit, Retain, and Schedule Making #3603 - (October 23, 2025 8:00 am - 5:00 pm)
2025-10-23 08:00 - 17:00
This course is designed for individuals responsible for hiring and scheduling staff within their organization. Throughout the program, we’ll explore strategies for attracting and retaining high-quality employees, grounded in national standards and industry best practices.
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Advanced Fire/EMS/Hazmat Dispatch #3806 - (October 24, 2025 8:00 am - 5:00 pm)
2025-10-24 08:00 - 17:00
In this immersive course, we’ll explore the vital role dispatchers play in supporting fire and EMS operations. Day one focuses on building a strong foundation: we’ll break down common radio traffic, clarify terminology, and demystify the vehicles, tools, and equipment used by first responders. You’ll also learn how to recognize inter-agency assistance requests and respond appropriately. Special attention will be given to Mayday calls and strategies for enhancing the safety of fire and EMS personnel—similar to protocols used for law enforcement.
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Spanish Test Out #2111 - (October 27, 2025 1:00 pm - 4:00 pm)
2025-10-27 13:00 - 16:00
This TCOLE approved Intermediate Spanish test #2111 is designed for bilingual and/or semi-fluent Spanish speakers who want to “test out” of the 24 hour intermediate Spanish course. No TCOLE credit is given for this class. Must have a Basic Telecommunicator License to test out.
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REAN #3852 - (October 28, 2025 8:00 am - 12:00 pm)
2025-10-28 08:00 - 12:00
Topics covered: The purpose of the REAN; When and how the REAN is to be used; REAN user responsibilities
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SEGUIN PD TELECOMMUNICATOR SPANISH #22109
2025-10-29 08:00 - 17:00

KNOW BE4 TRAINING - OCTOBER 2025
2025-10-31 08:00 - 10:00

REAN #3852 - (November 4, 2025 8:00 am - 12:00 pm)
2025-11-04 08:00 - 12:00
Topics covered: The purpose of the REAN; When and how the REAN is to be used; REAN user responsibilities;
For More information click here

REAN #3852 - (November 4, 2025 1:00 pm - 5:00 pm)
2025-11-04 13:00 - 17:00

BCSO PUBLIC SAFETY TELECOMMUNICATOR #1080
2025-11-05 08:00 - 17:00

APCO CTO #102109
2025-11-05 08:00 - 17:00

CPR#3845 ****LIMITED TO BEXAR METRO 9-1-1 DISTRICT TELECOMMUNICATORS****- (November 6, 2025 8:30 am - 12:30 pm)
2025-11-06 08:30 - 12:30
LIMITED TO BEXAR METRO 9-1-1 DISTRICT TELECOMMUNICATORS
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T-CPR #786 - (November 6, 2025 1:00 pm - 5:00 pm)
2025-11-06 13:00 - 17:00

SAPD CPR#3845
2025-11-07 08:00 - 12:00

BEXAR CO DA TCIC/TLETS #4800
2025-11-07 08:00 - 17:00

Everything Weather #3603 - (November 12, 2025 8:00 am - 5:00 pm)
2025-11-12 08:00 - 17:00
Weather is a major factor in call taking and dispatching, but what do we know about its application to 911? In this “everything weather” class, students will be guided through numerous weather cycles and their effect in the 911 environment. Full of audio and video, this invigorating class will bring students face-to-face with Mother Nature and her fury.
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GCSO TCIC/TLETS FULL ACCESS #4802
2025-11-12 08:00 - 17:00

Sound Healing #3603 - (November 13, 2025 8:00 am - 12:00 pm)
2025-11-13 08:00 - 12:00
HeroLight Training is excited to be one of the first public safety training leaders in the country to offer sound healing through “sound baths” in the classroom for our first first responders.
HeroLight Founder and 911 Instructor and Healer, Tracy Ertl, will guide attendees through the science and exciting application of sound healing into the wellness and performance of 911 professionals and field units. The modality is incredibly effective in reducing stress in real time which is what busy first responders need.
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T-CPR #786 - (November 13, 2025 8:30 AM- 12:30 PM)
2025-11-13 08:30 - 12:30

REAN #3852 - (November 18, 2025 8:00 am - 12:00 pm)
2025-11-18 08:00 - 12:00

REAN #3852 - (November 18, 2025 1:00 pm - 5:00 pm)
2025-11-18 13:00 - 17:00

GCSO TCIC/TLETS LTFA #4801
2025-11-24 08:00 - 17:00

FEMA ICS-100 #66100
2025-11-26 08:00 - 10:00

HELOTES NIMS COURSE #667000
2025-11-26 08:00 - 17:00

FEMA ICS-200 #66100
2025-11-27 08:00 - 12:00

FEMA ICS-700 #66700
2025-11-27 08:00 - 12:00

FEMA ICS-800 #66801
2025-11-27 08:00 - 12:00

KNOW BE4 TRAINING - NOVEMBER 2025
2025-11-30 08:00 - 10:00
