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This comprehensive course is designed to provide invaluable training to both newly trained and seasoned Telecommunicators, as well as sworn Law Enforcement personnel. By delving into the intricacies of the risks associated with responding to daily calls for service, we equip our participants with the necessary tools and knowledge to navigate these potentially hazardous situations […]

This course is designed for individuals responsible for hiring and scheduling staff within their organization. Throughout the program, we’ll explore strategies for attracting and retaining high-quality employees, grounded in national standards and industry best practices.For More information click here

In this immersive course, we’ll explore the vital role dispatchers play in supporting fire and EMS operations. Day one focuses on building a strong foundation: we’ll break down common radio traffic, clarify terminology, and demystify the vehicles, tools, and equipment used by first responders. You’ll also learn how to recognize inter-agency assistance requests and respond […]

This TCOLE approved Intermediate Spanish test #2111 is designed for bilingual and/or semi-fluent Spanish speakers who want to "test out" of the 24 hour intermediate Spanish course.  No TCOLE credit is given for this class.  Must have a Basic Telecommunicator License to test out.For More information click here

Topics covered: The purpose of the REAN; When and how the REAN is to be used; REAN user responsibilitiesFor More information click here

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Topics covered: The purpose of the REAN; When and how the REAN is to be used; REAN user responsibilities; For More information click here

Topics covered: The purpose of the REAN; When and how the REAN is to be used; REAN user responsibilitiesFor More information click here

For More information click here

For More information click here