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VERBAL JUDO#3027 – (March 18, 2025 8:00 am – 5:00 pm)
Verbal Judo for 911 will bring attendees inside modern tactical communication strategies designed to help calltakers & dispatchers gain trust and compliance. The 8 steps to de-escalation will be identified with practice opportunities during 911 activities. In addition to working with the entrusted public, students will learn verbal judo techniques for managing professional relationships with the field […]
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