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This course includes: 1- hour Power Point presentation 1-hour REAN live system demonstration/instruction 1.5 hours of hands-on training on the REANFor More information click here

This course includes: 1- hour Power Point presentation 1-hour REAN live system demonstration/instruction 1.5 hours of hands-on training on the REANFor More information click here

This eight-hour course prepares telecommunicators to respond effectively during active shooter incidents and to manage the professional and personal impact that follows. The morning session provides a broad overview of active shooter events, including definitions, national statistics, patterns, and response considerations relevant to public safety communications. Participants will review best practices for call handling, incident […]

LIMITED TO BEXAR METRO 9-1-1 DISTRICT TELECOMMUNICATORSFor More information click here

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This course is built for supervisors, managers and emerging leaders who want to strengthen their leadership presence, inspire others, and drive long -term organizational success. We will dive into the 5 Chairs model and recognize communication styles and choices.  Workplace conflict, coaching conversations, and a variety of other topics will be discussed in this dynamic […]

This transformational course challenges participants to lead with significance by using their influence to create positive change. It focuses on aligning your leadership with your values, empowering others, and being a catalyst for growth in your community and workplace.For More information click here

Learn how to positively impact the lives of others through intentional leadership.  This course explores how influence is earned and multiplied, equipping participants with practical strategies to lead at any level and create lasting change in their personal and professional relationships.For More information click here

This course includes: 1- hour Power Point presentation 1-hour REAN live system demonstration/instruction 1.5 hours of hands-on training on the REANFor More information click here

This course includes: 1- hour Power Point presentation 1-hour REAN live system demonstration/instruction 1.5 hours of hands-on training on the REANFor More information click here

This course is designed to meet the rigorous demands of 9-1-1 dispatchers and telecommunicators.  Throughout this course, the Public Safety Telecommunicator will gain additional knowledge and comprehension of the Hispanic culture in addition to developing speaking and listening skills to promote a deeper understanding of the culture in the state of Texas.  The utmost concern […]