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In this class, through instruction, hands on exercises, and scenario training, you will learn how to set up a peer support team, learn debriefing and defusing skills, suicide awareness, listening […]

This session will discuss the mind set of a domestic violence victim and why they continue to stay in their unhealthy environment despite repeated abuse. You will hear firsthand from […]

In this powerful and immersive full-day course, students will be taken on an emotional journey through the tragic events surrounding the kidnapping, rape, and murder of Denise Amber Lee. Guided […]

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This course will focus on training public safety call-takers to recognize Post Traumatic Stress Disorder/Syndrome symptoms, traumatic brain injury signs and symptoms, suicidal ideation, suicidal risk factors, and the Veteran's aversion behaviors.  Additionally, this course will focus on verbal de-escalation and containment through the power of active listening skills and verbal intervention techniques.  Call-takers will […]

This course is appropriate for all roles in the center and is especially effective if multiple members of a 911 staff attend.  Direct and impactful, we will train on line-of-duty injury and death within a center and extend to field families.  Also included will be exposure to how to manage to receive or dispatch calls […]

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